Frequently Asked Questions (FAQ)

Yes. Every single security guard and supervisor undergoes mandatory police verification from both their permanent home district police station and their current local police station in Delhi NCR. Biometric records and Aadhaar authentications are completed prior to field mobilization.

Our recruitment standards mandate a minimum height of 5'7" for male guards (5'2" for female guards), 10th matriculation qualification, clear 6/6 vision, and a healthy BMI. Every recruit completes a 7-day physical drill curriculum led by ex-military trainers.

Absolutely. We encourage clients to conduct physical turnout inspections and personal interviews with the designated guards and site supervisors before deployment.

For urgent requirements, we can mobilize ready, police-verified personnel within 24 to 48 hours following a site security audit. Large campuses requiring 20+ guards take 3 to 5 business days for tailored post-order orientations.

We can deploy male and female bouncers within 12 to 24 hours across Delhi, Noida, and Gurugram for corporate summits, wedding galas, or VIP escorting.

Yes. IDLS is fully compliant with all central and state statutory regulations including ESI (Employee State Insurance), EPF (Employee Provident Fund), Minimum Wages Act, and GST regulations. Monthly compliance challans and ECR copies are submitted with every invoice.

Yes. We deploy verified ex-servicemen gunners carrying valid all-India or state arms licenses (12-bore DBBL / .315 rifles) for cash transit, bank branches, and high-risk VIP facilities.

Because all IDLS guards are direct employees on our statutory ESI/EPF payrolls, your organization bears zero employer-employee liability under the Contract Labour Act.

We deploy electronic RFID guard tour wands requiring guards to scan perimeter checkpoint tokens at designated hourly intervals. In addition, our motorized field patrol officers conduct surprise on-site visits 3 to 4 times per week between 10 PM and 6 AM.

You are assigned a dedicated Field Operations Manager and Area Supervisor who are reachable 24/7 on direct mobile hotlines, in addition to our 24/7 Central Control Room.

Yes. Depending on the contract terms, we provide Handheld Metal Detectors (HHMD), Door Frame Metal Detectors (DFMD), under-vehicle inspection mirrors, two-way radio walkie-talkies, and search torches.

Our standard corporate and residential contracts run for 12 months with annual renewal provisions. However, we also provide short-term monthly contracts and one-day event security arrangements.

Yes. Our Integrated Facility Management (IFM) agreement bundles manned guarding and mechanized housekeeping under one transparent monthly invoice with reduced administrative overhead.

Invoicing is calculated based on agreed guard shift rates (8-hour or 12-hour shifts) strictly adhering to government minimum wage notifications plus statutory benefits (ESI, EPF, Bonus) and administrative service fees.